Coronavirus [COVID-19] Infection Prevention & Control Policy


Susanne Saville Beauty Clinic

We hope everyone is keeping safe and well and we are sending our very best wishes to you all during the coronavirus [COVID-19] pandemic.

After reading the Government’s recovery strategy, it has been confirmed that we will not be allowed to open before 12th April at the earliest.  Whilst this is sad news, it is also sensible.  We will be following COVID-19 guidelines on our re-opening.

We have missed being able to offer you the treatments that we know you love, and we are looking forward to seeing you again soon.

Our priority is to keep you as safe as possible, and prior to re-opening the salon we have implemented a number of changes which we would like to make you aware of.  During the time the salon has been shut, we have all completed the Coronavirus [COVID-19] Infection Prevention and Control course which is accredited by the Guild of  Professional Beauty Therapists Ltd, the UK trade body for our industry.  We have since made a number of changes in the way that we operate that you will notice when you next visit.

Booking Appointments
If any of our therapists feel ill or have symptoms of COVID-19, they will self-isolate immediately and not come into the salon.  This may mean that we have to cancel your appointment at short notice.  We appreciate that this may be inconvenient but it is done entirely for your own safety.  If your appointment is cancelled we will try and rebook your next appointment as soon as possible.

If you or any of the people you live with feel ill or display any symptoms of COVID-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT.  We have amended our booking terms and conditions and you will not be charged for any appointments which you miss due to illness of yourself or others in your family.

Visiting the Salon
For your safety and to maintain social distancing, we ask that you attend your appointments as close to the appointment time as possible.  Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.

Please wait in our entrance hall and a therapist will come and collect you.

We have increased the frequency of cleaning in the salon including making sure that all common surfaces, door handles etc. are wiped clean using disinfectant products between each client.

We have invested in a fogging machine which to completely sanitise the whole building on a regular basis.

All tools and equipment will be disinfected and/or sterlised in line with the specific manufacturers’ instructions for your safety before and after each client.

Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.

You will have access to soap and hot water to wash your hands with as soon as you enter the salon and disposable toweling to dry your hands.  We will also have hand santiser available for you to use when you come into the salon.

We will understand and not be offended if you wish to wear a facemask or wear disposable gloves when you visit the salon and during your treatment if this is appropriate.

Our therapists will be wearing personal protective equipment [PPE] during your visit and during your treatment.  This will include, disposable gloves/facemasks/face shield/glasses/aprons where appropriate.

We can confirm that the laundering of salon towels and uniforms is a priority.  We can assure you that all salon laundry is washed at 60 degrees C.  Beds will be fully covered with disposable bed toweling.

All disposable items are safely removed and binned immediately from the treatment area after each client  and safely disposed of each day.

Welcome to the Susanne Saville Beauty Clinic

Our salon is located in the heart of the historic market town of Farnham and offers a relaxing and friendly environment. Our Georgian building is fully modernised with comfortable rooms and air conditioning. Our discreet entrance door is situated between Burns Webber Estate Agents and Leightons Opticians.

Our salon established since 1973 offers a wide range of beauty, therapy and pampering packages. All treatments and products are carefully researched by our experienced team of therapists and we offer in-depth advice on all our treatments.

Some of our most popular treatments are Crystal Clear COMCIT Facials, Crystal Clear Microdermabraison, CACI Non-Surgical Face Lifting Treatment, Shellac Manicures and Pedicures, Gernetic French Facials, Specialist Hot Waxing, Ecolite IPL Permanent Hair Removal for women and men, Ecolite IPL Skin Perfection Treatments, Blemish Improvement, Acne, Rosacea, Sun Damage/Age Spots, Thread Vein Reduction/Removal, Electrolysis, Hot Stone Treatments, Glycolic Peels and Eyelash Lift/Perm and Tint.

We are experienced and knowledgeable and specialists in treatments for red vein removal, milia, skin tag removal and skin improvement treatments. In addition our nurse practitioner offers Advanced Aesthetics which include dermal fillers and sclerotherapy treatment for leg vein removal and our micro-pigmentation therapist offers enhancement for eyebrows, eyes and lips.

There are four pay-and-display car parks nearby and from Central Car Park it is a couple of minutes walk to the salon.

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We are open Tuesday to Saturday, closed on Monday & Sunday

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